Privacy


Your privacy is important to us. We will only use the information that we collect about you lawfully. We collect information about you for two reasons: firstly, to process your order and secondly, to provide you with the best possible service. We will give you the chance to refuse any marketing communication from us. We will never collect sensitive information about you without your explicit consent. As far as possible we will try to hold information about you which is accurate and up to date. In order to ensure this we will, from time to time, need to contact you to update our records. You can check the information that we hold about you by emailing us. Please inform us if you notice any incorrect data held about you and we will amend and correct it promptly.

Mailing list

As well as our receiving regular health articles written by our nutritionists, success stories and news, our subscribers are the first to hear about promotional offers and discount periods. To subscribe, please join our mailing list and complete the form at the top of the side menu which appears on all pages. We only ever use the personal information you provide to deliver the services you have requested, or for our lawful, disclosed purposes. We will never make your personal details available outside our organisation.

Cookies

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your browser settings, we’ll assume that you are happy to receive all cookies on the Igennus website. You can, however, change your cookie settings in your browser preferences at any time.

Security

Your credit card transactions are secure. All on-line orders are encrypted and sent through a secure server. Confidential information such as your credit card number will be used only to fulfill your order. To protect your privacy, we will ask you to enter your credit card number, expiration date & card verification code (3 digit number on the back of your card) each time you place an order with us. This way, even if someone else accesses the account information stored on your computer, they will not be able to use your credit card.