Melanie is a nutritional therapist and a member of the British Association for Nutrition and Lifestyle Medicine, with over a decade of experience in customer support.
Passionate about empowering individuals to take control of their health, she champions targeted, integrative solutions that are rooted in science.
As Customer Experience Manager at Igennus, Melanie oversees the full customer journey, manages feedback, and leads consumer education. She ensures all health advice and content align with the latest nutritional research and distils complex information into accessible, practical guidance—helping customers make confident, informed choices to support their wellbeing.
