Your privacy is important to us. The information we learn from you helps us personalise and improve your shopping experience at our online shop. We will only use the information that we collect about you lawfully. We collect information about you for two reasons: firstly, to process your order and secondly, to provide you with the best possible service, delivering you promotional offers and services that might be of interest to you. We will give you the chance to refuse any marketing communication from us. By visiting, you are accepting and consenting to the practices described in this Privacy Statement.

As far as possible we will try to hold information about you which is accurate and up to date. In order to ensure this we will, from time to time, need to contact you to update our records. You can check the information that we hold about you by emailing us. Please inform us if you notice any incorrect data held about you and we will amend and correct it promptly.

To enable our systems to recognise your device and to provide features to you, we use cookies. Cookies are very small text files that are stored on your computer when you visit some websites.

If you continue without changing your browser settings, we’ll assume that you are happy to receive all cookies on the Igennus website. You can, however, change your cookie settings in your browser preferences at any time. If you do not want us to use personal information that we gather to allow us and third parties to personalise advertisements we display to you, please adjust your settings. You can manage cookies in the privacy settings on the web browser you are using.

We use first-party cookies (such as the Google Analytics cookie). Analytics cookies remember your computer or mobile device when you visit our website and are used to store non-personally-identifiable information. They keep track of browsing patterns and build up a profile of how our visitors use the website.

We also use third-party cookies (such as the DoubleClick cookie) to inform, optimise and serve ads based on a customer’s past visits to our website, to report our ad impressions, other uses of ad services and interactions with these ad impressions. DoubleClick cookie is used to enable features, such as remarketing for products like AdWords on the Google Display Network. To manage your settings for this cookie and opt-out of this feature, visit Google's Ads Settings.

Cookies enable us to learn about what ads you see and click, and other actions you take on our sites. This allows us to provide you with more useful and relevant ads. We do not associate your interaction with unaffiliated sites with your identity in providing you with interest-based ads. Also, some third-parties may provide us information about you (such as demographic information or sites where you have been shown ads) from sources that we may use to provide you more relevant and useful advertising.

We use cookies for purposes, including:identifying you when you sign-in to our site to provide you with product recommendations; display personalised contentremembering what is in your shopping basket and where you are in the order process;delivering content, including advertisements, relevant to your interests. We use Remarketing with Google Analytics to advertise online. Third-party sites, including Google, may show our ads on sites across the Internet. Interest-based ads are displayed to you based on information from activities such as purchasing on our site, use of devices, visiting sites that contain Igennus content or ads.

Your credit card transactions are secure. All online orders are encrypted and sent through a secure server. Confidential information such as your credit card number will be used only to fulfil your order. To protect your privacy, we will ask you to enter your credit card number, expiry date & card verification code (3 digit number on the back of your card) each time you place an order with us. This way, even if someone else accesses the account information stored on your computer, they won't be able to use your credit card.

We have taken care to provide accurate and up-to-date content and information on this website at the time of writing but we cannot guarantee 100% completeness or accuracy. The advice and content on this website are provided for informational purposes only. We do not intend to offer any substitute for professional medical advice. We request that you take full responsibility for how you choose to use this information.If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Data Protection Officer at